Terms and Conditions

Christmas trees may be purchased from Tree Buddy either online or at one of our pop up sales events. Payment will be taken at point of sale and not point of dispatch. Prices stated are in pounds sterling and inclusive of VAT. The total cost of your order is the total cost for the Christmas tree chosen with the addition of £7 delivery charge.

Payment can be made by debit or credit card on Braintree – a PayPal operated system, or via PayPal direct. As a customer you confirm that the payment card or account you are using is your own. All cardholders are subject to validation checks and authorisation by card issuers which is out of our control. If the card issuer of your payment card /payment type does not, for any reason, authorise payment to us, we will be unable to process your order, and cannot be held responsible.

We take all reasonable care to ensure that details, products and pricing are correct at the time of entering onto the system and that product descriptions are accurate and fair. We reserve the right to edit or remove products and prices on the website at any time.
You agree to indemnify us at all times in respect of all claims in relation to any loss, injury, claim arising out of or in connection with the use of any products by the Tree Buddy.

Your order is accepted on the basis that you agree to our current Terms and Conditions. All sales/orders from our website will be governed according to English law. These Terms and Conditions do not in any way affect your statutory rights.

Changes to the Terms and Conditions

The Tree Buddy shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

Force Majeure

The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer systems, breakdown of vehicles or shortage or unavailability of raw materials from our suppliers.