Privacy Policy

What information do we collect?

We collect information from you when you use our site or fill out a form.

When ordering or registering on our site, as appropriate, you will be asked to enter your name, address, contact number and email address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

a) To personalise your experience (your information helps us better to respond to your individual needs)

b) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

c) To improve customer service (your information helps us to respond to your customer service requests and support needs) more effectively

d) To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

e) To send periodic emails – The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, the related product, or service information etc.

f) To administer a contest, promotion, survey, or other site feature.

Note: If at anytime you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of the email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information.

Do we use cookies?

Yes, we do use cookies. We use cookies to enhance your customer experience.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise, transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms & Conditions

Please also visit our Terms & Conditions section establishing the use, disclaimers, and the limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

The policy was last modified 08/11/2018.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below:

chiefelf@thetreebuddy.co.uk